Across the automotive supply chain, every organisation bears responsibility for the safety and conformity of its products. National and international product integrity requirements must be observed, and the justifiable safety expectations of the public must be met. When products are found to be unsafe or non-conformant, those responsible must take the necessary action.

The Product Safety and Conformity Representative (PSCR) role exists to ensure these responsibilities are managed effectively. To understand the demands of the role, comprehensive information and qualification are essential.

This 2-day VDA QMC qualification provides the knowledge and practical understanding required to perform the daily work of a PSCR in a professional and targeted manner. Through short teach points and practical exercises, delegates develop competence in product integrity, product conformity and Product Compliance Systems.

The programme covers the central themes of product integrity and over-the-air (OTA) software updates, helping delegates understand the requirements facing automotive suppliers and OEMs.

SMMT Quality Management is a licensed VDA QMC training provider, meaning delegates who successfully complete the knowledge test receive a recognised VDA QMC qualification. In addition, a copy of the VDA QMC publication "Product Integrity" will be included in the course fee. 

Automotive executives and personnel who are to be deployed as or already are product safety representatives. 

• The focus of this course is on the communication of expert knowledge
• This will enable participants to handle their everyday work more professionally and in a more targeted fashion as prospective or existing product safety representatives.
• The responsibilities in the whole supply chain, from development through manufacture and use up to the end of intended use are dealt with on this course.
• After an introduction to the topic of the organisation of product integrity, product integrity in the product life cycle
• Guidance for product non-conformities and examples for tools and methods are discussed.

In order to attend this training, technical and / or business experience is necessary as well as experience in automotive quality management, typically in complaints and recourse management. Furthermore, the participants should be qualified and experienced in the evaluation of technical product and process risks (e. g., FMEA facilitator, VDA 6.3 process auditor, designer / developer) and be knowledgeable about the use of the organisation’s products, the state of the art as well as the requirements from relevant laws and customer requirements.

During this training, technical lectures and exercises alternate in order to support the transfer of the topics into the participants‘ own work practice with a particular focus on exchanging experiences between participants and the instructor. 

After passing the knowledge test you will receive a VDA QMC certificate of qualification.