Team Leader Essentials

Who should attend?

The three day Team Leader Essentials course is designed for those leading operational teams as first line leaders. It is ideal for those who are about to start in this role or who are in role but need training to develop their capability.

Course Outline

Include an introduction to:

• Daily Management (Day In The Life)
• Start of shift planning and communication
• Performance monitoring and support
• End of shift performance review
• Lean Foundation Principles
• 7 Wastes
• Workplace Organisation
• Standard Working Methods
• Problem Solving Skills
• Data Analysis
• Visual Management
• Autonomous Maintenance
• Interpersonal Skills
• Coaching
• Effective Team Working
• Effective Communication
• Conflict Management

Benefits and Learning Objectives

This unique training programme provides delegates with the opportunity to practice both the operational and behavioural skills required to successfully lead a manufacturing operations team.

You will gain the necessary skills, through learning and practice, to manage the daily operations of your team in a manufacturing environment; ensuring efficient operations in achieving business targets. You will learn, through effective team work and planning, how to enable your team to achieve the required production quality, cost and delivery targets, by maintaining standard working methods, quality and safety standards. The skills gained will enable delegates to set expectations by clearly defining roles and responsibilities, motivating people both as teams and as individuals with a focus on learning management actions required to pinpoint performance levels and maintain team effectiveness.

Certification

Upon completion of the course you will receive an SMMT Quality Management Team Leader Essentials Certificate.